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Never Split the Difference By Chris Voss (Paperback)

Never Split the Difference By Chris Voss (Paperback)

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"Never Split the Difference" is a fascinating and informative book written by former FBI hostage negotiator Chris Voss. Drawing on his extensive experience negotiating high-stakes deals with terrorists, kidnappers, and other dangerous criminals, Voss shares his insights and techniques for effective communication and negotiation.

The book is based on the premise that traditional negotiation tactics, such as compromise and finding common ground, are often ineffective and can even be counterproductive. Instead, Voss advocates for a more assertive and strategic approach that focuses on building trust, understanding the other party's perspective, and leveraging emotions to achieve the desired outcome.

Using real-life examples and anecdotes, Voss provides practical advice on how to negotiate effectively in any situation, from business deals to personal relationships. He explains how to use active listening, mirroring, and labeling to build rapport and gain valuable information, as well as how to deal with difficult or unreasonable people.

"Never Split the Difference" is a must-read for anyone who wants to improve their negotiation skills and achieve better outcomes in all areas of life. It is a thought-provoking and insightful book that challenges conventional wisdom and provides a fresh perspective on the art of negotiation.
Publisher ‏ : ‎ Random House Business
Language ‏ : ‎ English
Paperback ‏ : ‎ 288 pages
ISBN-10 ‏ : ‎ 1847941494
ISBN-13 ‏ : ‎ 978-1847941497
Chris Voss spent 24 years working for the FBI, culminating in him becoming the bureau's lead international hostage negotiator. In 2007 he left the organisation and, realising that the skills he had acquired were more widely applicable, began teaching negotiation skills at Georgetown University's McDonough School of Business. He has also taught courses at Harvard Law School and is the head of the Black Swan Group, a consulting firm that leads businesses through difficult negotiations.